Order Processing:
Our commitment begins from the moment your order is placed. We strive to handle orders promptly and efficiently, ensuring a quick turnaround time. You will receive an email confirmation detailing your order specifics and the expected delivery timeline.
Digital Delivery:
Our products are digital and delivered electronically. You will receive your ordered items via email or direct download from our website, depending on the nature of the product purchased.
Refund Policy:
– Full Refund: A full 100% refund is applicable if we have not commenced work on your order.
– Work in Progress: Refunds cannot be issued once we have started working on your project. However, should you have a multiple item order, we offer refunds for items not yet started.
– Completed Work: Once an article or project is delivered and accepted, it is not eligible for a refund. We do, however, provide comprehensive revision services to ensure satisfaction.
– Non-Tangible Goods: As our products are digital, no physical shipping is involved, emphasizing that all transactions pertain to digital content.
Customer Satisfaction:
We are dedicated to your satisfaction and will make every effort to meet your needs through our revision policy, addressing any deviations from your initial instructions without additional charge.